Too big for your britches…

Too big for your britches…

Some companies are complex, highly diverse workplaces with a lot of people to manage.  A host of different departments to oversea a multitude of tasks.  You can't negate the fact that companies and their departments, their divisions have territorial tendencies. Cue Elf:  Buddy (Will Ferrell) in mail room. That scene from Elf and others, hint [...]

Sense of Belonging…

Sense of Belonging…

So my tourism class has finished up for the most part motivation and I am sitting here reflecting on what we talked about.  I tried to convey to the students that they have to develop their own understanding of the functions of motivations for their own career aspirations.  To apply what we learn to their [...]

Looking inward, looking outward…Cultural Intelligence

Looking inward, looking outward…Cultural Intelligence

As students and professional in tourism and hospitality, in every facet of our industry, we will be able to interact with a host of people from all parts of the world.  As I stipulate in class, we must remember that anyone can walk through that door.  They will speak a variety of languages, walk different [...]

Empowering your employees…

Empowering your employees…

Richard Branson's recent blog post on Empowering your employees, don't rule over them is an interesting read.  I agree, we need to treat employees like responsible adults, but one question remains:  Are employees mature enough to understand their responsibility to that policy and the company?  Do they understand the ethical and moral obligations that, that entails? [...]