Category: tourism

More to attractions than meets the eye…

Mom at Atlantic City

Attractions have a lot of complicated parts, both intangible and tangible. They have a wider impact that many realize.  A whole mess of questions in a complicated world. Attractions evolve from the three environments:  socio-cultural, economic, and physical (natural and man-made).  They take many…

More on defining Organizational Culture…(PPC and more)

Core Values

We have a host of authors within our book by Kersten and La Venture  1 that exposes the various definitions of organizational culture. There is a theme that emerges based on shared core values, beliefs, and principles.  This hints at behavior and how that…

Defining People Process Culture ~ Organizational Culture.

Perhaps, our discussion on PPC should begin with trying to define the concept of organizational culture. Heck, we could use this for all of my classes as well, because inherent within each course should be an understanding of organizations, culture, leadership and so forth….

Location, Location, Location…

Visit to Walt Disney World, 1977

I have lived in a host of different cities, states and one country.  The depth of knowledge about those locations various with experience.  I love to get out and talk to people, and I’ve met some interesting people along the way.  I love to…

Everything in life is negotiable…

Colorful pens

Everything in life is negotiable… Not necessarily. Negotiation or the act of negotiation is an art form.  Some would argue that life is nothing but black and white.  I would then ask that person, when was the last time you noticed the range of…

Then that begs the question…

Swissair Motelodge, 1967

In my previous post, I discussed why we study tourism goods and services, and as I sat at home last night, began to wonder, if I should not talk about my other classes, and their purpose. Why study tourism, development of tourist attractions, and…

Why Study Tourism Goods and Services…

Tourism Umbrella

One of my students from my online course strolled into my office an hour ago to ask several questions.  This led to a the prompt for today. Why study tourism goods and services?  In my HT 140 classes, I introduce them to the concept…

Daily Prompt: Underground

Buchanan Street Metro

The other day, as I was driving home, I was contemplating all the states and cities I have lived in to this point.  My bags have been packed numerous times, moving between seven different states, their cities, and one country.  The average length of…

Daily Prompt: Promises in tourism

Banquet Staff at JW Marriott, Minneapolis, Mall of America

When I begin classes, I have to revisit the tourism business environment.  I explain that the drivers of that system are information, money and promises.  Promises are paramount in meeting the expectations and wants of the consumer. A destination’s marketing organization as well as…