Category: tourism education

Too big for your britches…

Empower your employees, don't rule over them

Some companies are complex, highly diverse workplaces with a lot of people to manage.  A host of different departments to oversea a multitude of tasks.  You can’t negate the fact that companies and their departments, their divisions have territorial tendencies. Cue Elf:  Buddy (Will…

Can you plan for every contingency in event planning?

Can you plan for every contingency in event planning?  Yes, and no.  Last week, I gave out most if not all of the information to my groups in HT 351 for their scenarios.  They should now have all the information they need to complete…

We don’t live or work in a box…

Innovative culture

We don’t live in a “box”. Life Moves at a pretty fast pace around us. Life is about movement and change. Organizations are organic, living and breathing entities.  Therefore, change is inevitable. Constant is never guaranteed, even with steadfast core values and behaviors.  Just…

More to attractions than meets the eye…

Mom at Atlantic City

Attractions have a lot of complicated parts, both intangible and tangible. They have a wider impact that many realize.  A whole mess of questions in a complicated world. Attractions evolve from the three environments:  socio-cultural, economic, and physical (natural and man-made).  They take many…

Attractions aren’t just pretty…

Visit to Jamestown, VA

Attractions aren’t just pretty places. For the most part they are the reasons why most people travel to a destination.  There is a whole list of different types.  Natural or man-made.  National parks to amusement parks to museums. Even restaurants and hotels can be…

More on defining Organizational Culture…(PPC and more)

Core Values

We have a host of authors within our book by Kersten and La Venture  1 that exposes the various definitions of organizational culture. There is a theme that emerges based on shared core values, beliefs, and principles.  This hints at behavior and how that…

“What Now?” Moment…

Time

As I have explained in the post Developing Managers, meeting planning is all about project management.  It doesn’t matter how the sales lead is generated, how you come by the business, it comes down to managing time.  It can be your breaking point. Therefore,…

Defining People Process Culture ~ Organizational Culture.

Perhaps, our discussion on PPC should begin with trying to define the concept of organizational culture. Heck, we could use this for all of my classes as well, because inherent within each course should be an understanding of organizations, culture, leadership and so forth….

Location, Location, Location…

Visit to Walt Disney World, 1977

I have lived in a host of different cities, states and one country.  The depth of knowledge about those locations various with experience.  I love to get out and talk to people, and I’ve met some interesting people along the way.  I love to…