Category: stakeholders

Can you plan for every contingency in event planning?

Can you plan for every contingency in event planning?  Yes, and no.  Last week, I gave out most if not all of the information to my groups in HT 351 for their scenarios.  They should now have all the information they need to complete…

More to attractions than meets the eye…

Mom at Atlantic City

Attractions have a lot of complicated parts, both intangible and tangible. They have a wider impact that many realize.  A whole mess of questions in a complicated world. Attractions evolve from the three environments:  socio-cultural, economic, and physical (natural and man-made).  They take many…

“What Now?” Moment…

Time

As I have explained in the post Developing Managers, meeting planning is all about project management.  It doesn’t matter how the sales lead is generated, how you come by the business, it comes down to managing time.  It can be your breaking point. Therefore,…

People Process Culture (PPC): What it is and why study…

So, this year I’ve taken on the duties of the People Process Culture Endowed Chair here at Stout.  I am looking forward to delivering on previous contributions to organizational behavior as well as some aspects that are pertinent in today’s global society.  Basically, developing…

Empowering your employees…

Empower your employees, don't rule over them

Richard Branson’s recent blog post on Empowering your employees, don’t rule over them is an interesting read.  I agree, we need to treat employees like responsible adults, but one question remains:  Are employees mature enough to understand their responsibility to that policy and the company?…

The Tourism Business Environment, part 2

Functions of Management

The Functions of Managment So as we tumble into the first areas of hospitality, understanding careers and the different opportunities, I want to expand on the business environment (part 1). In hospitality sector, if we are talking about any business entity there are several…

The Tourism Business Environment, part 1

Tourism-Business-Environment

The first day of class, I alluded to the dynamic nature of our tourism industry.  This involves the interaction and exchange between key players.  The goal of each is to develop and maintain mutually beneficial partnerships that meet or exceed the expectations of the…