Can you plan for every contingency in event planning?

Can you plan for every contingency in event planning?

Can you plan for every contingency in event planning?  Yes, and no.  Last week, I gave out most if not all of the information to my groups in HT 351 for their scenarios.  They should now have all the information they need to complete the project for the most part.  The only aspect left is [...]

More to attractions than meets the eye…

More to attractions than meets the eye…

Attractions have a lot of complicated parts, both intangible and tangible. They have a wider impact that many realize.  A whole mess of questions in a complicated world. Attractions evolve from the three environments:  socio-cultural, economic, and physical (natural and man-made).  They take many forms and trying to define them can be a delicate journey.  [...]

“What Now?” Moment…

“What Now?” Moment…

As I have explained in the post Developing Managers, meeting planning is all about project management.  It doesn't matter how the sales lead is generated, how you come by the business, it comes down to managing time.  It can be your breaking point. Therefore, preparation is vital.  Success hinges on lining up those ducks in [...]

People Process Culture (PPC): What it is and why study…

People Process Culture (PPC): What it is and why study…

So, this year I've taken on the duties of the People Process Culture Endowed Chair here at Stout.  I am looking forward to delivering on previous contributions to organizational behavior as well as some aspects that are pertinent in today's global society.  Basically, developing the 'service heart' concept.  So, what is PPC and why study [...]

Empowering your employees…

Empowering your employees…

Richard Branson's recent blog post on Empowering your employees, don't rule over them is an interesting read.  I agree, we need to treat employees like responsible adults, but one question remains:  Are employees mature enough to understand their responsibility to that policy and the company?  Do they understand the ethical and moral obligations that, that entails? [...]

The Tourism Business Environment, part 2

The Tourism Business Environment, part 2

The Functions of Managment So as we tumble into the first areas of hospitality, understanding careers and the different opportunities, I want to expand on the business environment (part 1). In hospitality sector, if we are talking about any business entity there are several different departments that comprise operations.  In a hotel for instance, we [...]

The Tourism Business Environment, part 1

The Tourism Business Environment, part 1

The first day of class, I alluded to the dynamic nature of our tourism industry.  This involves the interaction and exchange between key players.  The goal of each is to develop and maintain mutually beneficial partnerships that meet or exceed the expectations of the participant.  On both sides of the aisle.  We want to create [...]