Crisis Management and Boston

Crisis Management and Boston

This past Monday's tragic events at the Boston Marathon is a teachable moment for a host of classes. I covered crisis management in my lodging class just last week. I show the video Hotel Ground Zero, handout a case study on the recovery of the tourism and hospitality industry in Washington, DC that was conducted by [...]

Promotional Power: A deeper breath…

Promotional Power:  A deeper breath…

There is something to say for having the Internet.  Once and awhile my senses are awaken by gems of video, music and words as they were today when I received a post from VisitScotland.  They were inviting me to SINGLE MALT WHISKY: THE ISLAY 8 + THE FESTIVAL AWARDS CEREMONY.  Unfortunately, I will not be able to [...]