History…

History…

Why we need to study the history of tourist attractions to understand their success.

Crisis Management and Boston

Crisis Management and Boston

This past Monday's tragic events at the Boston Marathon is a teachable moment for a host of classes. I covered crisis management in my lodging class just last week. I show the video Hotel Ground Zero, handout a case study on the recovery of the tourism and hospitality industry in Washington, DC that was conducted by [...]

Promotional Power: A deeper breath…

Promotional Power:  A deeper breath…

There is something to say for having the Internet.  Once and awhile my senses are awaken by gems of video, music and words as they were today when I received a post from VisitScotland.  They were inviting me to SINGLE MALT WHISKY: THE ISLAY 8 + THE FESTIVAL AWARDS CEREMONY.  Unfortunately, I will not be able to [...]