Category: mutually beneficial partnerships

We don’t live or work in a box…

Innovative culture

We don’t live in a “box”. Life Moves at a pretty fast pace around us. Life is about movement and change. Organizations are organic, living and breathing entities.  Therefore, change is inevitable. Constant is never guaranteed, even with steadfast core values and behaviors.  Just…

Daily Prompt: Promises in tourism

Banquet Staff at JW Marriott, Minneapolis, Mall of America

When I begin classes, I have to revisit the tourism business environment.  I explain that the drivers of that system are information, money and promises.  Promises are paramount in meeting the expectations and wants of the consumer. A destination’s marketing organization as well as…

Tourism and geography: Understanding the Landscape

Powerpoint Presentation Scotland's Landscape: The Making of Scottish Tourism

Last year I was granted the privilege of speaking in a geography class on my favorite subject, Scotland and its’ landscape.  I wanted to talk about the making of the tourism landscape, and I knew some of my own students would be in the class….

On the road again…

Jackson, Crocker and Bud the dog, in their 1903 Winton

On the road again…#tourism #tourismeducation #journey #historyoftourism

We’ve come a long way…baby…

Fairey Gannet XT752

 We’ve come a long way …baby.  That is in tourism.  No conversation in tourism can escape the history and development of the industry.  It is one of the oldest industries in the world, and will survive even in the hardest times. If you map…

Tourism and Culture….

The Travel Needs Ladder (©2012, Goeldner &Ritchie, p. 206)

Why do we travel?  Is it just because we need to escape, and get away from our mundane lives?  Or is it more?  Is it to spend frivolously on souvenirs?  What are our motivations to travel?  Is there some underlying cause?  Perhaps one we…

The Tourism Business Environment, part 2

Functions of Management

The Functions of Managment So as we tumble into the first areas of hospitality, understanding careers and the different opportunities, I want to expand on the business environment (part 1). In hospitality sector, if we are talking about any business entity there are several…

What is value?…

Trouble with the Curve

What is value to our stakeholders?  How do we define it?  How does this relate to mutually beneficial partnerships?  Who is more important the customer or seller? We think life is black and white. It isn’t. It has many shades of gray, and colors,…

The Tourism Business Environment, part 1

Tourism-Business-Environment

The first day of class, I alluded to the dynamic nature of our tourism industry.  This involves the interaction and exchange between key players.  The goal of each is to develop and maintain mutually beneficial partnerships that meet or exceed the expectations of the…