Well, I guess I am weighing in on the Applebee’s fiasco. I teach Hospitality Ethics and this is making for a great case study from various points of view. First, if you haven’t read the article or the complete story, you need to do…
Category: Applebee's, authenticity, Branding, Contracts, Crisis Management, digital storytelling, Ethics, Facebook, Food & Beverage management, freedom, hospitality, lecture, Mind Map, Psychological, Psychological, research, Restuarants, Social, social CRM, social media, speech, storytelling, travelTags: customer relationship management, employee relations, food and beverage management, hospitality ethics, mind map, tourism
As a woman, and a labeled “baby boomer”, I have been raised a certain way. I was born and raised in the United States and I do feel that we are one of the better countries on the planet for the freedoms that are…
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