Category: exchange

More to attractions than meets the eye…

Mom at Atlantic City

Attractions have a lot of complicated parts, both intangible and tangible. They have a wider impact that many realize.  A whole mess of questions in a complicated world. Attractions evolve from the three environments:  socio-cultural, economic, and physical (natural and man-made).  They take many…

“What Now?” Moment…

Time

As I have explained in the post Developing Managers, meeting planning is all about project management.  It doesn’t matter how the sales lead is generated, how you come by the business, it comes down to managing time.  It can be your breaking point. Therefore,…

Daily Prompt: Promises in tourism

Banquet Staff at JW Marriott, Minneapolis, Mall of America

When I begin classes, I have to revisit the tourism business environment.  I explain that the drivers of that system are information, money and promises.  Promises are paramount in meeting the expectations and wants of the consumer. A destination’s marketing organization as well as…

On the road again…

Jackson, Crocker and Bud the dog, in their 1903 Winton

On the road again…#tourism #tourismeducation #journey #historyoftourism

We’ve come a long way…baby…

Fairey Gannet XT752

 We’ve come a long way …baby.  That is in tourism.  No conversation in tourism can escape the history and development of the industry.  It is one of the oldest industries in the world, and will survive even in the hardest times. If you map…

Tourism is a journey

White House

It seems I’ve come full circle several times in my life.  Heck, life is a journey, and it is not about sitting back and waiting for things to happen.  It is about the time that we have on this earth, and using it properly….

The Tourism Business Environment, part 2

Functions of Management

The Functions of Managment So as we tumble into the first areas of hospitality, understanding careers and the different opportunities, I want to expand on the business environment (part 1). In hospitality sector, if we are talking about any business entity there are several…

What is value?…

Trouble with the Curve

What is value to our stakeholders?  How do we define it?  How does this relate to mutually beneficial partnerships?  Who is more important the customer or seller? We think life is black and white. It isn’t. It has many shades of gray, and colors,…

The Tourism Business Environment, part 1

Tourism-Business-Environment

The first day of class, I alluded to the dynamic nature of our tourism industry.  This involves the interaction and exchange between key players.  The goal of each is to develop and maintain mutually beneficial partnerships that meet or exceed the expectations of the…