More on defining Organizational Culture…(PPC and more)

More on defining Organizational Culture…(PPC and more)

We have a host of authors within our book by Kersten and La Venture  1 that exposes the various definitions of organizational culture. There is a theme that emerges based on shared core values, beliefs, and principles.  This hints at behavior and how that behavior is communicated to a greater audience (p. 2-3).  That behavior [...]

“What Now?” Moment…

“What Now?” Moment…

As I have explained in the post Developing Managers, meeting planning is all about project management.  It doesn't matter how the sales lead is generated, how you come by the business, it comes down to managing time.  It can be your breaking point. Therefore, preparation is vital.  Success hinges on lining up those ducks in [...]

Everything in life is negotiable…

Everything in life is negotiable…

Everything in life is negotiable... Not necessarily. Negotiation or the act of negotiation is an art form.  Some would argue that life is nothing but black and white.  I would then ask that person, when was the last time you noticed the range of colors around you. Spring break is upon us, and the week [...]

Empowering your employees…

Empowering your employees…

Richard Branson's recent blog post on Empowering your employees, don't rule over them is an interesting read.  I agree, we need to treat employees like responsible adults, but one question remains:  Are employees mature enough to understand their responsibility to that policy and the company?  Do they understand the ethical and moral obligations that, that entails? [...]

Reflection…short and long-term thinking.

Reflection…short and long-term thinking.

Sometimes, I feel like I'm constantly in the dental chair.  (Nothing against dentists, but it is not my favorite place to be, even with the sonic cleaning tools.) It is a challenge to engage the students in strategic thinking, to discuss the overall short and long term impacts on a business as well as the [...]

Observations on Applebee’s.

Observations on Applebee’s.

Well, I guess I am weighing in on the Applebee's fiasco.  I teach Hospitality Ethics and this is making for a great case study from various points of view. First, if you haven't read the article or the complete story, you need to do some research.  I have to admit the media today is not [...]