Attractions have a lot of complicated parts, both intangible and tangible. They have a wider impact that many realize. A whole mess of questions in a complicated world. Attractions evolve from the three environments: socio-cultural, economic, and physical (natural and man-made). They take many…
Category: business, Business Environment, carrying capacity, definition, economic, environments, exchange, history, landscape, man-made, motivation, motivators, natural landscape, place, products, resources, service, services, sociocultural, stakeholders, stewardship, tourism, Tourism, tourism education, Tourism Goods, tourism life cycle, Tourism Services, travel, value, value, value chainTags: attractions, definitions, forms of travel, management, motivations, movement, multiplier effect, tourism clusters, tourism education
So, this year I’ve taken on the duties of the People Process Culture Endowed Chair here at Stout. I am looking forward to delivering on previous contributions to organizational behavior as well as some aspects that are pertinent in today’s global society. Basically, developing…
If any of you have visited here before, there are several post devoted to the guest cycle. Most of these post have to deal with a hotel or lodging environment, but I wanted to devote some time to what it means in tourism. In…
Category: business, Business Environment, core functions, definition, Guest Cycle, management, marketing, Moment of Truth, motivation, motivations, motivators, quality of service, resources, service, terminology, tourism, tourism education, travel, value, valueTags: action-reaction-result loop, defintion, dynamic, guest, mantra, operations, proactive, tourism definition, tourist
Last year I was granted the privilege of speaking in a geography class on my favorite subject, Scotland and its’ landscape. I wanted to talk about the making of the tourism landscape, and I knew some of my own students would be in the class….
Category: Business Environment, definition, information, landscape, management, mutually beneficial partnerships, quality of service, resources, service, technology, tourism, tourism education, travel, value, valueTags: definitions, promises, Scotland, tourism education, tourism industry, tourism system
Visited Mall of America this weekend to shop and to see the new JW Marriott hotel attached to the Mall of America. Awesome property, and employees so welcoming. The design of the front desk caught my eye because I have been saying for years…
Category: conventions, core functions, environments, eTourism, event management, Events, events, hotels, information, innovation, JW Marriott, man-made, management, meeting planning, Minneapolis's JW Marriott Mall of America, quality of service, resources, service, service product, tourism educationTags: JW Marriott Minneapolis, lodging, luxury, Mall of America, technology
My trade show management class is tackling the project of creating a booth for our School. On Tuesday we mapped out initial objectives, and sub-divided into teams. I am looking forward to helping them with this project. We need to re-evaluate and cohesively articulate…
Greetings and welcome to my site, Lost on the Journey.