Why we need to study the history of tourist attractions to understand their success.
Learning a new process, concept, or theory isn't easy. People learn in different ways. I can remember 6th grade with vivid detail, especially math class. I have always been good with numbers. A few weeks ago I was sitting with my Mom and we were going over some of her accounting. She was astounded that [...]
So, this year I've taken on the duties of the People Process Culture Endowed Chair here at Stout. I am looking forward to delivering on previous contributions to organizational behavior as well as some aspects that are pertinent in today's global society. Basically, developing the 'service heart' concept. So, what is PPC and why study [...]
Every day I'm asked by students about finding employment, the right job for them. They slip into my office, some tentatively, others boldly, and with frustrated snarls and whispers, ask, "How do I find a job?" Or they sigh deeply and say, "Help me find an internship? I can't find one." I get it, I've [...]
Key to understanding the industry, and all that is happening is to search out and read as much as you can. Find the authors of your book. Find the authors mentioned in their references. Look for trade publications. Bookmark web pages. Research your interests. Because I will tell you, prospective interviewers might just ask you [...]
This semester is energized with the opportunity for new thoughts, and new ideas. We will be challenged, both in the classroom, and with external forces from local, regional, national and international factors. I am teaching four courses this semester, Principles of Food Service, Purchasing, Principles of Tourism, and Lodging. I wanted to start the new year [...]